With a rich nine-year background in customer service, technical support, and sales, I’ve showcased my well-honed technical expertise and stellar communication skills. I boast proficiency in a variety of software applications, adept troubleshooting, and finesse in photo/video editing, which allows me to swiftly adapt and collaborate effectively. My career journey has been marked by a consistent track record of delivering exceptional customer service, tackling intricate technical challenges, and streamlining work processes, making me an invaluable asset.

During my childhood, reading encyclopedias was my favorite pastime. Additionally, I have a natural talent for tinkering and confidently handling repairs on electrical devices and home appliances, ranging from computers to washing machines.

• Executive Assistant to COO | Proper Hospitality | November 2023 – Present
• Executive Assistant to CEO | Keepsake | August 2023 – October 2023
• Technical Advisor | Concentrix | January 2020 – February 2023
• Tourist Photographer, Tour guide | Airbnb Experience | May 2019 – January 2020
• Sales Associate | ResultsCX | July 2019 – November 2019
• Airbnb Case Manager | TDCX | August 2017 – March 2019
• Customer Experience Specialist | TDCX | October 2016 – August 2017
• Technical Support Specialist | Transcom | June 2014 – March 2016
• Electronics Technician | Freelance | January 2010 – Present