Frequently Asked Questions
Why use a virtual assistant
Virtual assistants are highly educated, experienced and motivated to help your company grow and thrive. They want to become part of your company family and approach it accordingly. You are able to bring in top-level talent while saving considerably on payroll, while freeing up your time to focus on other things.
Why Yoked Staff?
Our staff and our clients are considered family. We establish relationships and work throughout the process to make sure everything goes as smoothly for both sides as possible. We handle the tasks of pre-screening candidates, completing reference checks, and taking care of payroll and HR requirements and we are very involved in the training to make sure the assistant is integrated into the team as smoothly as possible.
And when we say family, we mean it. The founders have family in the Philippines and have strong ties to many connections there through school, church and business connections.
What jobs can I outsource?
Any role that can be performed virtually. It’s really that simple! Some examples are sales assistants, executive assistants, social media management, customer support, scheduling, phone support, bookkeeping, accounting, web and graphic design, software design and testing, and lead generation
What are the costs?
Our services have no hidden fees and it’s very straightforward. You can choose to pay at an hourly rate which is about $6-16/hour depending on your needs. We handle all of the payments to the VA along with the other HR items, so all you need to worry about is the monthly invoice. The first month of service is half-price to ensure that everything goes well and everyone is comfortable with the setup. And there is no long-term contract. We just ask for a 30 day notice if there is a need to change.
What are the steps to find a virtual assistant through Yoked Staff?
We will schedule a call with you to learn more about your needs and expectations. You will also be able to learn more about us. We will then take that information and come up with a few options that we feel are a good fit for you. At that point we will set up a time where you can meet each one and decide which one you would like to go with. After that, we assist in setting up the training that is needed, provide all the HR documents that are required, and assure that everything is good to go.
What hours and time zone do the virtual assistants work?
Our virtual assistants will work according to your preferred time zone and requested hours.
What are the benefits of hiring a virtual assistant from the Philippines?
Higher education is a priority in the Philippines. The literacy rate in the country is 94%, which places them as the fourth largest English-speaking country in the world. The Philippine public and private university system, which is very much paterned after the system in the US, produces just under 700,000 graduates per year, with degrees in computer science and programming, business administration, marketing/communications, and other areas.
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